29 March

Operation Planning

Operations management is the heart of any organization and here’s why. It oversees the complete operating system of an organization, it is essential for organizations to manage their daily activities effectively and efficiently, operations management controls all the processes and handles issues including design, operation, maintenance and improvement of the system, it also maintains smooth, effective, timely production of products and services even when unexpected situations arise. Operations management ensures that products meet the quality standards and customers’ expectations. Thus, satisfied customers will be more likely to buy again and will also refer their friends to do so; and that improves the brand value, giving a competitive edge in the market.

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